FREE SHIPPING WHEN YOU SPEND $50+!
You wanna have your cake and eat it too? Well, get ready to shop, friends!
We are proud to announce Super Sweet Free Shipping on orders over $50! As of April 2017, orders over $50 to most destinations in Canada and the US will ship for free, with some exceptions*.
Free returns on all orders, shipping's on us (more info below).
If, for whatever reason, you change your mind about your Cake sweets, we are here to help! We accept returns on all new, unopened items and happily offer a credit at the value of the item you are returning.
Refunds will be granted under the following conditions:
Item was purchased directly from cakebeauty.com. (We do not issue refunds for product purchased at any of our retail partners. For these items, you must follow up with the store directly and follow the guidelines of their specific return policy.)
Item was purchased within the last 15 days.
Item is in original, new packaging. You can’t have your Cake and eat it too!
All refunds are credited against the original payment method. No cash refunds will be provided.
All sale items are non-refunable and final.
Shipping and handling fees are non-refundable.
Here's the quickest, easiest way to process your return on-the-double!
Email us with your order number and reason for return.
An RA# (Return Authorization) number will be e-mailed to you.
Ship the item back to Cake Beauty in its original packaging, with receipt.
Mark the outer carton with the RA# provided.
Send it to the following address:
Cake Beauty Inc.
550 Queen St. E., Suite 107
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Gift cards may not be returned.
Late or missing refunds
Please allow 30 days for us to process any refunds owing. If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item or items valued at over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
* The following North American regions are excluded from this offer: Alaska, American Samoa, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific, Federated States of Micronesia, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Northwest Territories, Nunavut, Palau, Puerto Rico, Yukon. International orders coming from outside of North America are not eligible for our flat rate shipping. International customers outside of North America will have customs/duties billed upon delivery by FedEx. International orders are not eligible for flat rate shipping.
Wholesalers are excluded from flat-rate shipping policy. Cake Beauty reserves the right to refuse any order at its sole discretion.